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PRIMAVERAIT

// Managed IT Plans

Stop being your own
IT department.

Ongoing admin, security monitoring, backups and a help desk you can text, for one flat monthly fee. Maintenance happens after hours.

From $49 / user / mo · $349 minimum

// What you get

The boring stuff, handled.

Accounts handled

New hires set up, departing staff locked out the same evening, passwords reset without drama.

Security watched

2-Step enforced, suspicious logins flagged, endpoint protection on every computer (Business and up).

Backups verified

Email and Drive backed up by a third-party tool, and actually tested (Business and up).

Network monitored

UniFi Wi-Fi and switches watched, firmware updated after hours (Business and up).

Devices patched

Monthly update check on laptops, Chromebooks and phones.

Help when you ask

Call, text, email or ticket, Mon–Sat 8 AM–7 PM. Answered in plain English.

// Plans

Three plans. No surprises.

Per user, per month. Onboarding fee equals one month.

Essentials

The safety net. Admin, security baseline and help desk.

$49/ user / mo

$349/mo minimum · onboarding = 1 month

Start with Essentials
  • Google Workspace admin
  • Security baseline: 2-Step, alerts, login monitoring
  • Remote help desk (email, ticket, text)
  • Monthly update & patch check

Response: Next business day

Most popular

Business

Everything most offices need, including backups and endpoint protection.

$89/ user / mo

$599/mo minimum · onboarding = 1 month

Start with Business
  • Everything in Essentials
  • Workspace cloud backup (email & Drive)
  • Endpoint protection (antivirus/EDR)
  • UniFi network & Wi-Fi monitoring
  • Quarterly tech roadmap call
  • Vendor management
  • 10% off billable work

Response: Within 4 business hours

Premium

A fractional IT department, with on-site time built in.

$135/ user / mo

$995/mo minimum · onboarding = 1 month

Start with Premium
  • Everything in Business
  • Security awareness training + phishing tests
  • 1 after-hours on-site visit / month
  • 2 hrs / month project time
  • Monthly roadmap call
  • 15% off billable work

Response: Within 2 business hours (priority)

See the full side-by-side comparison →

// Clear lines

What's included vs. billable.

Included

  • Everything checked in your plan
  • Normal “how do I…” questions
  • Password resets
  • New and departing user setup
  • Minor configuration changes

Billable at your plan-discounted rate

  • Projects: office moves, new network installs, migrations
  • Hardware setup beyond 2 devices a month
  • After-hours emergencies
  • On-site visits beyond your plan
  • Third-party software problems
  • Cleanup of breaches or neglected systems

Reachable by day. Disruptive work after hours.

Call, text or email during business hours (Mon–Sat 8 AM–7 PM ET) and requests are acknowledged within your plan's response window. Most issues are fixed remotely, right away. Anything hands-on that would interrupt your team (updates, migrations, network changes, on-site visits) is scheduled after hours. Not a 24/7 help desk: nights and Sundays are closed.

// FAQ

Plan questions.

Is there a setup fee?

Yes: one month of your plan, one time. It covers documenting your systems, deploying our tools and cleaning up what we find.

How long is the contract?

3-month initial term, then month-to-month with 30 days’ notice.

What are your business hours?

Monday through Saturday, 8 AM–7 PM ET; closed Sunday. Response targets count business hours. You can reach us all day, while updates, migrations and on-site work are scheduled after hours so your team is not disrupted.

Do you resell Google Workspace?

Not by default. You pay Google directly at list price, so you always own the billing relationship.

// Let's talk

Stop being your own IT department.

Tell us what's going on. You'll get a straight answer and a flat price, not a sales pitch.

We reply during business hours, Mon–Sat 8 AM–7 PM ET. Privacy